Privacy policy
Kassis Electric
Last Updated: February 18, 2026
1. Overview
Kassis Electric operates this website and online store (the “Services”) to provide customers in Lebanon with access to technology products and related services.
Our store is powered by Shopify, which provides the e-commerce platform that enables us to sell our products to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
- Visit our website
- Place an order
- Contact us
- Interact with our services.
By using our Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
A. Information You Provide
- Full name
- Phone number
- Email address
- Delivery address
- Order details
- Communication messages
Since we operate on a Cash on Delivery (COD) basis, we do not collect or store credit card information.
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
- IP address
- Device type
- Browser type
- Pages visited
- Interaction behavior
This information helps us improve our website and customer experience.
3. How We Use Your Information
We use your personal information to:
- Process and confirm orders
- Arrange delivery
- Provide customer support
- Respond to inquiries
- Improve our website and services.
- Prevent fraud or misuse
We do not sell your personal information.
4. Sharing of Information
We may share your information only when necessary, including:
- With Shopify (to operate our store)
- With delivery couriers (to complete shipments)
- When required by law
Shopify may process data in accordance with its own Privacy Policy.
We do not share your information with third parties for marketing purposes.
5. Data Retention
We retain your information only as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with legal obligations
6. Cookies & Tracking Technologies
Our website uses cookies to:
- Enable website functionality
- Improve performance
- Analyze website traffic
You can control cookies through your browser settings.
Disabling cookies may affect certain website features.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information.
However, no internet transmission is 100% secure. By using our Services, you acknowledge this risk.
8. Your Rights
Depending on applicable Lebanese laws, you may request:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal data (where legally permitted)
To make such a request, contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated revision date.
Your continued use of our Services after changes are posted constitutes acceptance of those changes.
11. Contact Information
Kassis Electric
Zalka, Amaret Chalhoub, Akl Building, Ground Floor
Lebanon
Email: info@kassiselectric.net
Phone: +961 3 776 796